Contact Us

Get in touch with our team for bookings, inquiries, and support

Phone

Phone

+61 407670652

Available 24/7 for emergencies
Email

Email

[email protected]

We respond within 24 hours
Address

Address

123 Collins Street
Melbourne VIC 3000
Australia

Mon-Fri: 8AM-6PM, Sat-Sun: 9AM-5PM

Send us a Message

Fill out the form below and we'll get back to you as soon as possible

Office Hours

Customer Service

  • Monday - Friday: 8:00 AM - 6:00 PM
  • Saturday: 9:00 AM - 5:00 PM
  • Sunday: 9:00 AM - 4:00 PM

Emergency Support

  • 24/7 Roadside Assistance
  • Emergency Contact: +61 407670652
  • After-hours support available

Vehicle Pickup/Return

  • Daily: 7:00 AM - 8:00 PM
  • After-hours by appointment
  • Multiple locations available

Frequently Asked Questions

Find quick answers to common questions

What documents do I need to rent a car?

You'll need a valid driver's license, credit card, and passport or ID card. International visitors may need an International Driving Permit.

What is the minimum age for rental?

The minimum age is 21 years. Drivers under 25 may be subject to additional fees and insurance requirements.

Can I modify or cancel my booking?

Yes, you can modify or cancel your booking up to 24 hours before pickup without penalty. Contact our customer service team for assistance.

Is fuel included in the rental price?

No, fuel is not included. You'll receive the vehicle with a full tank and should return it with a full tank to avoid refueling charges.

What insurance options are available?

We offer comprehensive insurance packages including collision damage waiver, theft protection, and personal accident insurance.

Do you offer one-way rentals?

Yes, we offer one-way rentals between major cities. Additional fees may apply depending on pickup and drop-off locations.